Contact Us
You can conveniently contact us by filling out the below forms, or if your query is not covered by any of the forms below you can send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it (although using the forms will result in quicker action on our part).
FARSI1 is available on the following satellites:
Satellite: Eutelsat W3A (7 Degrees East)
Frequency: 10,721 MHz
Polarity: Horizontal
Symbol Rate: 22.0 Msps
FEC: 3/4 *
* From 4 August 2010, 4.30am Tehran/Kabul time and 4am Dubai time, the FEC for W3A has changed from 1/2 to 3/4
E-Vision - All E-Vision customers can now enjoy FARSI1 again on channel 251 from 12 August 2010.
Du customers should contact Du Customer care on customercare@du.ae or +971 4 390 5555 or +971 4 369 9955.



